(612) 874-9295

Our Privacy Policy

Effective Date: January 1, 2025

At Lloyd Security, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our services. We also want to ensure you are fully informed of how your data is handled and provide clear guidelines about your rights.

1. What Personal Information Is Collected

We may collect the following types of personal information when you interact with us:

  • Contact Information: Name, email address, phone number, postal address.
  • SMS Consent: Phone numbers for communication via SMS.
  • Account Information: Username, password, and other account-related data.
  • Transaction Data: Payment details and order history related to the services we provide.

2. How Personal Information Is Used

We use the personal information we collect for the following purposes:

  • To provide and deliver our security services and support.
  • To process and manage payments.
  • To communicate with you, including sending service-related notifications, updates, and customer support messages.
  • To respond to inquiries and provide personalized assistance.
  • To send promotional messages or marketing materials that you have opted into.

3. Who Personal Information Is Shared With

Lloyd Security is committed to keeping your personal information confidential. We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted partners and service providers under the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party vendors and partners who perform functions on our behalf, such as payment processors, technical support, or marketing platforms. These service providers are obligated to protect your data and use it only for the purposes outlined by us.
  • Legal Requirements: We may disclose your personal information when required by law or to respond to legal processes, such as court orders or subpoenas.
  • Marketing: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

4. SMS Terms And Conditions

 1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. 

2- Types of SMS Communications: 

If you have consented to receive text messages from Lloyd Security, you may receive messages related to the following:

  • Account notifications (system updates)

  • Customer care (outages)

  • Marketing (new product releases)

Example: “Hello, this is a friendly reminder our offices is closed on the holiday. Please refer to our website help center or after hours call number” 

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive several messages per week related to your appointments, billing, and other updates.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Lloyd Security in the following ways:

  • By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:  

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.lloydsecurity.com or call us at 612-874-9295

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt-out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy at https://lloydsecurity.com/lloyd-privacy-policy/ .

Message frequency may vary

5. How to Access and Control Your Information

You have the right to access, update, or delete your personal information at any time. You can contact us directly to request corrections or deletions of your data. Additionally, you can opt out of marketing messages at any time by following the unsubscribe instructions in any promotional SMS or email.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no data transmission or storage system is completely secure, so we cannot guarantee its absolute security.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about our privacy practices or this policy, please contact us:

Lloyd Security
Phone: 612-874-9295
Email: Support@lloydsecurity.com

Accessibility

To ensure you always have access to this policy, we will provide a link to our Privacy Policy on web forms where personal information is collected, such as near consent language or on  our website.

By using our services, you acknowledge that you have read and understood this Privacy Policy.